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PC GURU has a solid commitment to excellence for our customers. We promise to provide unparalleled service no matter how large or small the problem. Our job is to please our customers, not waste your time with warranty paperwork and wait times. Our promise is to provide you with all the advice and information you need to keep your technology working for you!
We back our workmanship for 30 days. This guarantee is in place for any mistakes, oversights, or shortcomings with the services we provide. We will also take responsibility for defective products purchased from us within that same period. PC GURU does not believe in refunds; we believe that the work should be done right the first time and if it is a return because of personal choice or second thoughts we give in store credit to be applied to the products or computer you really want.