Receiving, processing, and issuing building, mechanical, electrical, plumbing and zoning permits; preparing and maintaining associated records and files. Assists internal and external customer inquiries via telephone, email and walk-ins regarding permitting and inspection processes; assists with daily inquiries on basic zoning and land use questions and basic building code requirements; refers technical questions to appropriate departments. Assists customers with required forms and submittal documents; receives plumbing, mechanical, building, electrical and zoning permit applications and reviews information for accuracy and completeness; assists in scheduling building, mechanical, electrical, plumbing and zoning inspections. Coordinates and facilitates the permits, reports and inspections between the City of Monroe, permit applicants and utilities companies. Coordinates and manages permit applications and reviews with Union County Environmental Health. Notifies and informs customers of permit status, plan review correction notices, certificate of occupancies, outstanding submittal requirements or outstanding permit fees. Processes fee payments; balances payment batches. Verifies contractor information and license and confirms zoning and use of the property. Compiles and issues correspondence as applicable to contractors, realtors, builders and homeowners, as needed. Performs related tasks as required.