Brief Description
This position consists of being responsible for aiding and working together with the administration in the Trash Control Residential office. This is to ensure effective and efficient operations are happening. This role is versatile; not all tasks may be fully outlined in this description.
Tasks
- Answer phone calls and direct calls to the appropriate parties - Communication with our customers is a top priority. Timely responses are required.
- Work extensively in our software system, RouteWare
- File documents, records and reports
- Maintain an organized office space as well as records
- Greet visitors and assist them
- Check communications efforts efficiently (email, text, etc)
- Assist the office and sales staff
- Processing payments, both checks and online payments
- Input data
- Handling mail
Competencies
- Integrity – Job requires being honest and ethical
- Attention to Detail – Job requires being careful about detail and thorough in completing tasks
- Dependability – Job requires being reliable, responsible, and dependable in fulfilling obligations
- Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude
- Concern for others – Job requires being sensitive to others needs and feelings and understanding and helpful on the job
Physical Work Environment
- Office Setting: Work will be conducted in an office setting. Remote work is not offered.
- Facilities: Trash Control Residential will provide all working materials needed.
- Dress Code: Professional attire required. We maintain a business-casual environment, where neat and presentable clothing is expected. On occasion the need for business professional attire will be needed.
Work Hours
- Regular Hours: Monday to Friday. 8:00 am to 4:00 pm