Summary
A Golf Attendant at Tempo Golf Club is responsible for creating fun and comfortable indoor golf experiences for guests. This role is primarily responsible for ensuring customer satisfaction and maintaining a clean and organized environment.

Tempo Golf Club will be opening on the second floor of the Extreme Ice Center - we are hiring and training in September 2024!
 
Responsibilities
Customer Service

• Meet and greet all guests in a friendly, courteous, and professional manner.
• Communicate clearly, respectfully, and professionally with all guests and colleagues.
• Provide excellent customer service and create positive customer experiences.
• Assist guests by phone, email, and in person with making, changing, or canceling reservations (tee times).
• Assist guests with questions and with using the simulator technology.
• Obtaining the Safe Serve ABC permit and following those best practices.
• Share all feedback or complaints with management.

 
Sales and Marketing

• Promote sales and specials to guests.
• Sell and serve food, beverage, alcohol, and merchandise to guests.
• Manage inventory and restock merchandise, food, and beverages as needed.
• Ensure inventory for merchandise, food, and beverage is stocked and presented in an organized and clean manner.

 
Operations

• Maintain a clean, organized, and comfortable environment.
• Clear and clean all golf areas after each reservation.
• Routinely clean bar and tabletop areas throughout a work shift.
• Occasionally clean bathrooms and floors as needed.
• Follow and enforce all rules, safety, and security protocols.
• Follow all employee rules and participate in training as needed.
• Maintain good personal hygiene and report to work in clean, neat apparel that follows company standards.

 
Other business-related duties may be assigned or requested.
 
 
Skills and Experience

• Excellent customer service and communication skills are required.
• Ability to multi-task while maintaining a clean, organized environment is required.
• Being motivated, responsible, and customer-oriented is required.
• Proficient with basic computer programs and point-of-sale systems is preferred.
• Basic understanding of golf, equipment, and products is preferred.
• Prior golf-related or hospitality experience is preferred.
• Must have (or be able to) complete NC Safe Serve certification.
• Must be at least 18 years of age and with a high school diploma (or equivalent, or currently pursuing high school education).
• Must have reliable transportation.

 
Working Conditions

• Must be able to work flexible hours, including evenings, weekends, and holidays.
• Must be able to stand on concrete floors for extended periods of time.
• Must be able to lift and move up to 30 pounds occasionally (inventory, beverages, merchandise boxes, etc.).
• Reasonable accommodations may be requested to enable individuals with disabilities.

Location: 4705 Indian Trail Fairview Rd, Indian Trail, NC 28079 
On the second floor of the Extreme Ice Center

Compensation: Based on experience.
 
Job Status: Part-time (20-35 hours a week)
 
FSLA Status: Non-exempt
 
Equal Opportunity
Tempo Golf Club is an equal-opportunity employer and welcomes applicants from all backgrounds to apply. If you have a passion for golf and providing excellent customer service, we would love to hear from you!
 
How to Apply
Qualified applicants may submit application and resume to info@tempogolfclub.com.