Small Business Breakfast - If Disney Ran Your Business, What Would It Look Like?
Have you ever wondered how the Disney Company continues to produce a dynamic model on Business Excellence * Leadership * Team Environment * Customer Experience?
⇒ Customer Loyalty For Life?
⇒ Create A Disney-Like Business Culture?
⇒ Increase Customer Satisfaction?
⇒ Attract and Hire Only the Best People?
⇒ Lead Others to Increase Productivity, & Team Morale?
⇒ Create a "Whistle While You Work" Engaging Team?
John Formica, an "Ex-Disney Guy" and leading authority in the service industry and business growth, is "America's Best Customer Experience Coach." As a former successful Disney Leader, John will share his incredible experiences, real best practices and proven Disney success strategies, all in an inspiring and entertaining way, to help you create a "Magical" Disney-like Customer/Client Experience and Culture. You will be engaged and empowered to achieve extraordinary results. Guaranteed!
Come have breakfast with the Chamber and learn the 7 secrets to create your own Disney-like spirit, culture, and empire from John today!
Prior to speaking, John acquired over 25 years of experience in top management positions with service industry leaders including:
*Walt Disney World Resorts® *Hyatt Hotels
*Hilton *Adam's Mark *Sunrise Senior Living
During his 10 years at the Walt Disney World Resort in Orlando, Florida, John managed their top luxury resort properties and implemented "Disney's" philosophy on creating a superior customer experience and people management.